Diagnostics & troubleshooting
Startup failures, crashes, error messages, and strange behavior — narrowed down to a clear cause and a sensible next step.
Computer repair
Computer repair that gets to the point.
When a computer slows down, misbehaves, or stops cooperating, you need a clear diagnosis and a practical fix — not a sales pitch for a new machine.
What’s covered
Diagnose first. Fix what matters.
Every repair starts with understanding what’s actually wrong — explained clearly before any work begins.
Slow performance
Sluggish startups, slow programs, cleanup, updates, and practical improvements that make a machine usable again.
Virus & malware concerns
Investigation of suspicious behavior, cleanup guidance, and safer settings to reduce the chance of a repeat.
Upgrades
SSD and memory upgrades that extend the useful life of a machine that’s still worth keeping.
Reinstalls & fresh starts
Clean operating system installs with your essential files moved over and everyday software set up again.
New computer setup
A new machine configured properly from day one: accounts, software, files from the old device, and practical orientation.
Two ways to get help
Remote or hands-on.
Software-side repairs are usually fastest remotely. Anything physical gets an onsite visit in Calgary.
Remote — $75/hour
When the machine still runs.
- Slow performance, errors, and cleanup
- Virus and malware investigation
- Software setup and configuration
Onsite — $150/hour
When it needs hands and eyes.
- Hardware upgrades: SSD and memory
- Machines that won’t start properly
- New computer setup and file transfer
Should I repair my computer or replace it?
It depends on the machine’s age, the problem, and the cost of the fix. You’ll get an honest assessment — if a repair doesn’t make sense, you’ll hear that too, along with what to look for in a replacement.
Can you save my files?
If your files are still accessible, they can be backed up or moved before repair work begins. The more reliable path is prevention: a simple backup routine so a failure never becomes a crisis.
How much will the repair cost?
Remote support is $75 CAD per hour and onsite visits are $150 CAD per hour, each with a one-hour minimum. You’ll know the rate before work starts.
Get your computer working again.
Call or text with a short description of what the machine is doing — or not doing. You’ll get a clear diagnosis path and an honest recommendation.