Computer troubleshooting
Slow performance, startup issues, software errors, updates, cleanup, and everyday Windows support.
For Calgary homes
Home IT support, minus the headache.
Patient, professional help for the computers, connections, accounts, and devices your household relies on — explained clearly, at a straightforward hourly rate.
What’s covered
Help for the tech your household depends on.
You don’t need to diagnose the problem first. Describe what you’re seeing in your own words, and we’ll take it from there.
Home Wi-Fi & connected devices
Unreliable connections, dead zones, router setup, printers, smart devices, and network troubleshooting.
Accounts, security & backups
Account protection, safer settings, malware concerns, backup planning, and guidance for protecting important files.
New technology setup
New computers, software, peripherals, accounts, file organization, and moving essential files from an old device.
Email & everyday software
Email setup and troubleshooting, everyday programs, file organization, and practical guidance you can actually follow.
Device tune-ups
Cleanup, updates, and safer settings that keep household computers running the way they should.
Two ways to get help
Remote or at your home.
Many household issues can be handled online. When something needs hands-on attention, an onsite visit covers it.
Remote — $75/hour
Help without anyone coming over.
- Software, accounts, email, and updates
- Performance and configuration issues
- Guidance you can follow step by step
Onsite — $150/hour
Hands-on help at your home in Calgary.
- Wi-Fi coverage and router setup
- Hardware, printers, and new devices
- Problems that need in-person diagnosis
Do I need to be technical to get help?
No. Explain the issue in your own words — what you’re seeing and how it affects you. Part of the work is translating that into a clear diagnosis and next step.
Do you have to come to my home?
Not always. Many software, account, and configuration issues can be handled remotely at $75/hour. Wi-Fi coverage, hardware, and new device setups are usually better as onsite visits at $150/hour.
How much will it cost?
Remote support is $75 CAD per hour and onsite visits are $150 CAD per hour, each with a one-hour minimum. You’ll know the rate before support starts.
Let’s get your home tech working.
Call or text with a short description of the problem. You’ll get a clear conversation about what it needs and whether remote or onsite support fits best.